Choosing the right agent could be the most important decision you make in regards to selling your home. My wife and I have no doubts whatsoever that we made the right choice when choosing Elaine Mok. The results far exceeded our expectations as to presenting our property in the best possible light and reaching a broad spectrum of potential buyers, bringing multiple offers to the table after one week of showings. We were rewarded with the best possible value for our property, and the new owners will appreciate and care for it the same way as we have for the last 35 years. We would not hesitate in recommending Elaine to anyone contemplating selling their home.

This is our second time buying and selling a home with Elaine and Alex and we are SO LUCKY to have them as our agents. They are incredibly professional, knowledgeable, patient, efficient and responsive to all our questions and concerns. They guided us through the entire process, exceeded all our expectations and made one of the largest transactions in our lives completely stress free! I have complete confidence and trust in them and will continue to highly recommend them to family and friends! Thanks to them, we were able to sell our house within a week!

I love great service. And I love it because great service isn’t something you can fake. It has to come from great, value-driven people who truly care about making your experience sensational. And working with Alex was an experience unlike any other. I didn’t know Alex when I met him. I found a place I was interested in and he happened to be the listing agent, so I contacted him and asked to see the place. You know how every once in a while in life you meet someone and you just instantly connect? That’s what it was like when I met Alex. I felt like I had known the guy my entire life.

During our conversation he inquired about my real estate needs and I mentioned that I was interested in the possibility of investing in a rental property. Well it turned out Alex was (and still is) a savvy investor himself and owned a number of rental properties. He also mentioned he had information on real estate investing that he would be happy to share. At our next meet up, he handed me a one-inch binder loaded with real estate investing gold. It was truly awesome.

I will share one more example of service above and beyond the norm. I saw a place in Barrie that I thought might be the perfect rental property. Alex, without any prompting from me, arranged a time and day to view the place and then insisted he drive me there to see it. I was blown away by that offer! He didn’t just go the extra mile, he literally went the extra 70 miles to meet my needs.

I will end my review with this thought. The majority of agents see you as a commission. Every sales trick and tactic they use is all about getting you to transact with them. There are a small minority of principle-driven agents who invest in people, not commissions, and their sole purpose is to build lifelong relationships by offering extraordinary service catered specifically to individual needs. Alex is most definitely in the latter category. You will not regret investing in him. The pay off is extraordinary.

Elaine kept the process as easy as possible for me. I am quite busy with family and work and she kept this added task away from me which I was very happy about. She kept me informed often on the progress of showings and feedback and she was on top of the buying agents to get all that information. It was a pleasure to have worked with her and I will be using her again in the future.

Alex Kluge was very professional throughout the whole process from answering my emails, texts and phone calls. Alex got me the condo I was looking for!! Highly recommended.