I love great service. And I love it because great service isn’t something you can fake. It has to come from great, value-driven people who truly care about making your experience sensational. And working with Alex was an experience unlike any other. I didn’t know Alex when I met him. I found a place I was interested in and he happened to be the listing agent, so I contacted him and asked to see the place. You know how every once in a while in life you meet someone and you just instantly connect? That’s what it was like when I met Alex. I felt like I had known the guy my entire life.

During our conversation he inquired about my real estate needs and I mentioned that I was interested in the possibility of investing in a rental property. Well it turned out Alex was (and still is) a savvy investor himself and owned a number of rental properties. He also mentioned he had information on real estate investing that he would be happy to share. At our next meet up, he handed me a one-inch binder loaded with real estate investing gold. It was truly awesome.

I will share one more example of service above and beyond the norm. I saw a place in Barrie that I thought might be the perfect rental property. Alex, without any prompting from me, arranged a time and day to view the place and then insisted he drive me there to see it. I was blown away by that offer! He didn’t just go the extra mile, he literally went the extra 70 miles to meet my needs.

I will end my review with this thought. The majority of agents see you as a commission. Every sales trick and tactic they use is all about getting you to transact with them. There are a small minority of principle-driven agents who invest in people, not commissions, and their sole purpose is to build lifelong relationships by offering extraordinary service catered specifically to individual needs. Alex is most definitely in the latter category. You will not regret investing in him. The pay off is extraordinary.

Elaine and Alex and their whole team have been amazing to work with, and we recommend them to everyone who's looking for a realtor. We've worked with them twice now for both buying and selling and we were impressed by their patience and professionalism when guiding us through the market, neighbourhoods and what to expect, and just advice on how to choose a home. We never felt neglected or discouraged and could always rely on a quick reply to any questions we had, no matter how trivial or superfluous. Alex and Elaine went beyond just touring the houses that fell within our parameters, and took the time to show us what moving below or above our expectations would result in, giving us a much better understanding of the market and what our budget could and should afford us. As an example, when we picked something on MLS we liked they picked up a couple more in the area that were similar and even that we might like better. They fit the definition of 'Above and Beyond' perfectly. We loved their service and would undoubtedly enlist them the next time we get into the market.

Alex Kluge was very professional throughout the whole process from answering my emails, texts and phone calls. Alex got me the condo I was looking for!! Highly recommended.

I have been a client of Alex Kluge’s for the past 15 years and it all started with my first rental property. It’s a property he not only helped me purchase, but more importantly envision how to renovate and prepare for market. Crucially, he also linked me with a strong contractor who cost-effectively helped me get it ready for tenants. That property has been a very successful investment over the last decade and a half. And it’s an investment my young family has benefited from greatly. From that first day fifteen years ago, I continue to rely on Alex for all things real estate: - to help me identify, evaluate and purchase real estate; - as a link to providers in the areas of property management and financing; - as someone I can confidently recommend to friends and family. Recently, we sold that very first rental property. It was sold at a time when the market was slowing down. That rental property would not have sold if not for Alex. He determined a target market for the property and envisioned how the property should be renovated for that buyer. Then he linked us with a contractor who himself had rental properties. He was the perfect provider to ready our rental property for sale. And he did so in a timely fashion. Yes, Alex performed his realtor duties with excellence and professionalism... ...But Alex went above and beyond. He provided a seamless service. He managed all communication and logistics with all key stakeholders: the existing tenants, property management company and lawyer. When I think of the confidence that Alex is able to inspire – time and time again – I am grateful that I connected with him those many years ago.

Elaine as very available and accessible. She was able to accommodate my sporadic schedule. Elaine is very knowledgable and took the time to explain everything to me. As a first time home buyer it was nice to have some one who was very on the ball and looking out for my best interest.